The Circle

Eight moments. One continuous circle.

Select any moment to see its definition, the needs on both sides, its touchpoints, its critical moments, its indicators, its typical friction and the interventions that usually work.

Attract01Join02Belong03Perform04Grow05Thrive06Move07Connect08PeopleProcessTechnologyCultureEnvironmentHeart ofEmployeeThe Employee Circle™

Select a moment on the outer ring, or an experience driver on the inner ring. Connect loops back into Attract — the circle never ends.

Moment 03

Belong

Do I feel that I belong here?

Onboarding, introduction and social integration — the period in which the employee decides whether this is their place.

What the employee needs
  • A team that expects them
  • Clarity on role and norms
  • Psychological safety to ask anything
What the organization needs
  • Fast, safe productivity
  • Cultural transmission
  • Early retention of new hires
Typical touchpoints
  • First day and first week
  • Introduction programme
  • Buddy and team rituals
  • First manager conversation
Critical Circle Moments™
  • First day
  • First team meeting
  • First manager conversation
  • First 90 days review
Common friction
  • No workstation, access or plan on day one
  • Manager unavailable in the first week
  • Onboarding that is administrative, not human
Recommended interventions
  • Make day one a designed experience with a named owner
  • Give every manager a 30/60/90 conversation guide
  • Add a buddy system with clear expectations
Indicators

90-day retention · Time to productivity · Inclusion index · Onboarding satisfaction

Typical ownership

HR / Leadership

Critical Circle Moments™

A few moments carry most of the experience.

These moments have disproportionate influence on how employees judge the whole organization. Organizations can define their own in the platform.

  • 01

    Attract

    • First contact
    • First recruiter conversation
    • First impression of the team
  • 02

    Join

    • The interview
    • The job offer
    • Signing the contract
    • The silence before day one
  • 03

    Belong

    • First day
    • First team meeting
    • First manager conversation
    • First 90 days review
  • 04

    Perform

    • First assignment
    • First feedback
    • First mistake
    • First performance review
  • 05

    Grow

    • First development conversation
    • First learning request
    • A promotion given — or refused
  • 06

    Thrive

    • A workload crisis
    • A wellbeing conversation
    • Return after long absence
  • 07

    Move

    • Applying internally
    • Being passed over
    • The resignation conversation
  • 08

    Connect

    • The exit interview
    • The final working day
    • The first alumni contact