Diagnostics
Closing the Circle Gap between promise and experience
The Circle Gap is the distance between what an organisation promises and what employees actually experience.
5 min read · 21 August 2026
Every organisation carries a Circle Gap. It is not a failure of intent; it is a failure of ownership. Where no one owns a moment, the promise drifts. Measure the gap per moment, assign a single accountable owner, and re-measure after ninety days.